Managing People Effectively
Managing People Effectively
£40.00 - £710.00
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Managing People Effectively

Managing People Effectively

£40.00£710.00

SKU: management teams Category:

COURSE OUTLINE [Duration: one day]    

Today’s managers are expected to demonstrate vision, be excellent communicators, manage team effectively, build a culture that is invigorating and fun, and maintain a work-life balance – all part of the job! This course provides you with the skills and techniques to be a superior business leader and people manager.

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Description

Note: this  course is CPD certified.

Today’s managers are expected to demonstrate vision, be excellent communicators, manage team effectively, build a culture that is invigorating and fun, and maintain a work-life balance – all part of the job! This course provides you with the skills and techniques to be a superior business leader and people manager.

Program Background

Packed with fun, hands-on activities, this day program will help you teach your class four core management fundamentals that are essential for each new line manager and supervisor. From setting clear objectives to monitoring performance to motivating your team, situational leadership and more, the program helps you teach key management concepts with a fun practice activity in each module to help you apply the concepts learned in a fun interactive manner. Additionally, as a wrap-up, participants get to practice what was learned in a skill practice role play activity as a practical review.

Learning Outcomes:

  •  Identify the personal qualities and skills of an effective manager/supervisor.
  •  Recognize the importance of setting clear objectives and instructions to facilitate good performance.
  •  Understand and implement the principle of MBWA (Management By Walking Around) to check that standards are being maintained through effective performance monitoring.
  •  Identify methods for monitoring staff’s performance against both quantifiable as well as behavioral objectives.
  •  Understand the importance of constructive feedback in maintaining performance standards.
  •  Understand the key concept of situational leadership.
  •  Identify ways to motivate staff in the workplace.

What You Get

 

MODULE 1: Introduction

This module contains:

bullet The Four Management Fundamentals
bullet What’s your job?
bullet The Perfect Manager – Activity
bullet The Perfect Employee –Activity

MODULE 2: Setting Right Direction 

This module contains:

bullet The Management Cycle
bullet Situational Leadership.
bullet Goals and Direction Setting.
bullet SMART goals and making the intangible tangible.

MODULE 3: Monitoring Performance

This module contains:

bullet Monitoring performance against quantifiable objectives.
bullet Monitoring performance against behavioral objectives.
bullet Management by walking around – MBWA.
bullet “You get what you inspect” – activity.

MODULE 4: Keeping Staff Motivated 

This module contains:

bullet What motivates us?
bullet  Maslow’s hierarchy of needs.
bullet Frederick Herzberg’s motivational model.
bullet Skill vs Will Matrix.

MODULE 5: Giving Feedback 

This module contains:

bullet Positive and negative feedback.
bullet BEF formula for constructive feedback.
bullet Forum theater interactive role play and case study.

 Competitive review game – An Exciting review challenge (Power Point Game) to end your training on a high note!

Additional information

Type

Webinar, In office

Number of delegates

1, 2, 3, 4, 5, 6, 7, 8, 9, 10

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